Customer Service

Shipping and Delivery

You can purchase all your orders online and shipping is free. We ship them directly to your doorstep. At the checkout you can learn about when your items will be delivered. You can also keep track of your delivery by looking up at our website. Each delivery will on an average take about 2 to 3 days depending on the product and the delivery address. A few heavy duty items take more time to arrive. Some of these heavy duty items also have a delivery cost to cover the logistics cost.

Privacy and Security:

We give the highest priority for the trust that you place in us. Our standards are very high when it comes to transactions and customer information. We collect your information to ensure a smooth transaction and to ensure that we do everything that you might need. We have certain data collection devices to collect information about you and accordingly aim to serve you better. You also have the option of opting out of these data collecting devices but that makes your search more tedious and taxing. With the information collected such as browser history, IP address and so on, we try to make your shopping experience more fun, easy and simple.

We also collect information such as delivery address, credit card/debit card information and much more. Our security is one of the highest transaction securities available. We ensure no fraudulent charges take place and all payments are processed through secure payment gateways authorized by all leading banks. Other modes of payment such as internet banking and Cash on Delivery are also available. Again in all our payment transactions we use the highest security blankets available and prevent any kind of online crime.

Returns and Replacements:

You can conveniently return your merchandise by placing a request online. Most of the returns are accepted if there has been any damage during delivery and during installation. We recommend that you use the expertise of our own installation experts to avoid any breakage and damage on your own accord. Based on your returns your replacement/ refund will be initiated. Our main aim is to make sure that even your returns are done with ease and without any complications. Our returns are also subjected to return policy.

Ordering:

All your orders can be placed online. Maximum information will be given about each product in our website itself, if more information is required please do not hesitate to call our customer care service and we would be more than happy to help you with your queries. Orders can also be placed by calling us on our customer service. By placing your order online we try to make your experience feel easy and secure. We encourage online ordering and in doing so help us build our service.

Payment, Pricing and Promotion:

All our products are very reasonably priced considering the quality. We provide the best for the best and do not compromise in any way. Our service also excels in quality making our prices fair. All payments can also be done on the website. We offer various payment options and also provide secure payment gateways ensuring the safety and security of your information. We offer various offers and promotional discounts with the sole aim being to increase our fan base and gain the trust of our customers. We have various discounted products, promotional offers and deals on various products. All our products are made of the best quality and are not compensated in any way.

Viewing Orders:

All your orders can be viewed online under your account. All our customers are encouraged to register with us and create an account in order for us to serve you better. Once you log in to your account, you can view your account details and also view your orders. All the details pertaining to your order can be viewed and also the time and date of delivery as well.

Updating Account Information:

All your account information can be viewed and updated after you log onto your account. Details such as viewing your orders, your check out basket, password change, delivery address and much other information can be found and updated according to your will.